TCC System Status
Welcome to the Information Technology system status page for Tallahassee Community College. This page provides up-to-date information about the operations of key TCC IT systems.
Last Checked:
Enterprise Applications:
2024/04/18 02:37 PM (Success)
Microsoft 365:
2024/04/18 02:35 PM (Success)
Miscellaneous:
2024/04/18 02:35 PM (Success)
Workday:
2024/04/18 02:30 PM (Success)
Service Degradation
System: Docusign Started: 04/17/2024 01:44 PM Last Updated: 04/18/2024 10:03 AM Feature: DocuSign Issue Id: lq5t3tsyc5nf Status: Service Degradation Post Type: Regular
Investigating - We are currently investigating the issue.
Apr 18, 2024 - 14:02 UTC
Apr 18, 2024 - 14:02 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Apr 18, 2024 - 02:19 UTC
Apr 18, 2024 - 02:19 UTC
Identified - The issue has been identified and a fix is being implemented.
Apr 17, 2024 - 18:32 UTC
Apr 17, 2024 - 18:32 UTC
Update - We are continuing to investigate this issue.
Apr 17, 2024 - 17:57 UTC
Apr 17, 2024 - 17:57 UTC
Investigating - We are currently investigating this issue.
Apr 17, 2024 - 17:43 UTC
Apr 17, 2024 - 17:43 UTC
System: Email Started: 04/15/2024 03:07 AM Last Updated: 04/17/2024 06:02 PM Feature: Reports of an Incident Issue Id: EX777095 Status: Service Degradation Post Type: Regular
Title: Some users may be unable to access shared mailboxes from Outlook on the webUser impact: Users may be unable to access shared mailboxes from Outlook on the web.More info: Users can access their shared mailboxes from the Outlook desktop client and Outlook mobile to avoid this issue. Additionally, if users are actively reproducing the issue on Outlook on the web, as a potential workaround we recommend users sign out of the session to ensure the existing cookies are cleared, then access Outlook on the web using the direct link for the shared mailbox, and sign in again.Current status: The deployment of the fix has been initiated and we're monitoring as it progresses. We expect to have a remediation timeline by the next scheduled update.Scope of impact: Some users attempting to access shared mailboxes from Outlook on the web may be impacted.Start time: Saturday, April 13, 2024, at 5:00 AM UTCRoot cause: A recent Outlook on the web build within our service infrastructure is causing some requests to access shared mailboxes to fail unexpectedly.Next update by: Thursday, April 18, 2024, at 11:30 PM UTC